Profile Statement
Accomplished consultant with extensive expertise in systems and design thinking, product strategy, SaaS, big data, and workflow automation. Proven ability to deliver elegant solutions to complex data-intensive challenges for top-tier clients such as Dell, Disney, Dun & Bradstreet, FOXSports, frog, HP, IBM, and Sony.
Professional Experience
Principal Consultant
Jan 1998 – Present
egan jones consulting
Austin, TX
- AI/ML, data, and agentic services focusing on discovery, data management, workflow automation, prototyping, and visualization
- Consulting, contract, and freelance work for clients including Charles Schwab, Bazaarvoice, 3M, Modernize, Toyota, Budget-Ryder, Saatchi & Saatchi, Trail of Dead, Spoon, and my favorite — The Gutenberg Bible touch exhibit at the UT Harry Ransom Center
Principal UX Designer
Sept 2019 – Mar 2023
ARRIVE Logistics
Austin, TX
- Delivered solutions for key growth opportunities for Contract Market, driving research, strategy, vision, design, production, and testing
- Architected experience around AI/ML predictive pricing model MVP that increased processing speed for contract RFP bids by 6000x, enabling a small overloaded team to exceed rapidly increasing demand
- Bridged silos and collaborated across multiple development teams, utilizing design artifacts to foster improved communication and alignment
- Mentored 15 designers, delivered multiple passion projects, contributed to design systems, led winning team in HackWeek competition
Principal Product Designer
Mar 2019 – Aug 2019
TRELAR Logistics – acquired by HaulHub Technologies – Mar 2020
Austin, TX
- Delivered impactful design, product, and business strategies for the construction logistics industry, resulting in substantial value for drivers, contractors, and aggregate producers, reducing inefficiencies, and increasing clarity, visibility, and accountability
- Leveraged rapid iterations and discussions through mockups and prototypes, hitting all milestones and attracting significant investments
Lead UX Designer
Nov 2015 – May 2018
Dun & Bradstreet – acquired Avention OneSource Solutions – Jan 2017
Austin, TX
- Led the redesign based on user feedback, boosting usage as much as 83%, and revenue by almost 300%, achieving market dominance, besting our competition, directly influencing Dun & Bradstreet's decision to acquire Avention, and rebranded as D&B Hoovers 2.0
- Responsible for design of four products in two silos – D&B’s Sales and Marketing Solutions (Hoovers 2.0, Data Vision, Data Workbench), and Customer Compliance Risk Management Solutions (Project Fusion)
UX/UI Designer
Dec 2011 – Jul 2015
IBM – acquired StoredIQ – Jan 2013
Austin, TX
- Collaborated with engineering and SMEs to design a large-scale enterprise data management platform for legal eDiscovery, IT forensics, compliance, records management, and storage optimization, as part of product re-architecture
- Responsible for Administrator and Data Server product experience, managing network of virtual data servers, scheduling the crawling and indexing of global enterprise unstructured data stores
frog
Austin, TX
- Reimagined Disney World experience, with responsibility focused on ticketing configuration flows and design system stewardship
- Organized user stories and information architectures; designed process flows, site maps, interaction behaviors, wireframes, and layouts; produced detailed design documentation in Confluence for handoff to developers, sprinkled liberally with pixie dust
Senior Creative Director
May 2010 – Sept 2010
Super! Alright!
Austin, TX
- Directed and managed production of videos for Dell’s global consumer products, in 11 languages, delivering 6 of 7 sets of product assets early, on an extremely tight timeline, resulting in nearly 80% profit margin in first 6 weeks
- Developed CAD/3D rendering pipeline and delivered Dell’s first CGI product photography assets, reducing logistical complexities, speeding turnaround times, and minimizing wasted efforts creating, photographing, and retouching non-functional prototype models
- Built and managed a team of eleven CAD specialists, 3d modelers, motion designers, editors, and copywriters
Senior Interactive Art Director
Feb 2010 – May 2010
T3 – currently Material
Austin, TX
- New business pitch work for Chase, Estée Lauder, and Livescribe
- Designed mobile websites, interactive banner ads, and promotional assets for Chase
Senior Interactive Art Director
Jun 2008 – Jan 2010
Schematic – currently Possible Worldwide, WPP
Austin, TX
- Directed and mentored multiple distributed teams developing digital marketing campaigns for Dell’s global consumer product launches
- Managed a team of eight designers and directors to deliver digital assets for up to 45 concurrent product launches
- Filled role of agency lead for product photography, concepting and organizing photo shoots, leading to increased output quality
- Designed Product Photography Guide and specifications, resulting in more streamline, standardized, and predictable production schedules
Senior Interactive Content Manager
Feb 2006 – May 2008
Powered – formerly NotHarvard, Dachis Group, currently sprinklr
Austin, TX
- Art directed and produced creative, illustrative, interactive, and video assets to power lessons and learning portals for HP, Sony, Travelex, Shire, Gateway, Procter & Gamble, and Powered’s own content library
- Managed up two dozen creative content creators - videographers, photographers, developers, designers, and 3D artists
Systems Analyst - Project Manager
2003 – 2006
The University of Texas at Austin
Austin, TX
- Special projects, consulting, and R&D
- Managed and mentored students, built prototype applications, and conducted user testing
- Streamed live presentations and lectures
Instructor, Visual Design
2001 – 2003
The Art Institute of Colorado
Denver, CO
- Led night school classes for adult professionals in Photoshop, Illustrator, Flash, and Project Management
- Taught Visual + Industrial Design Fundamentals to freshmen and sophomores
Interactive + Technical Producer
2000 – 2001
FOXSports.com
Los Angeles, CA
- Designed and developed rich media applications, interactive widgets and desktop gadgets for numerous events such as Bowl Games, March Madness, and NASCAR
- Redesigned FOX Sports website experiences, including streaming videos, interactive promos, and fantasy leagues
Interactive Designer + Developer
1999
frog
Austin, TX
- Designed and developed DHTML features for frog website, replacing plugin version
- Designed dynamic templates for Micron PC microsites
- Edited 3D animations for VTel product launches
- Built internal tracking calendar application using ASP and MS Access DB
Systems Analyst - Project Manager
1996-2000
The University of Texas at Austin
Austin, TX
- Responsible for first promotional CD-ROMs delivered by UT, collaborated with over 100 campus departments and organizations, curated over 3000 pages of content, and sent to all prospective students
- Produced media-rich online teaching, learning, and testing resources
- Guest lecturer for visual, inspirational, experiential, interactive and digital topics in numerous classes
- Research and Development of technologies and projects for educational innovation
Geologist - Intern
Summer 1996
US Geological Survey
Ashland, ME; Reston, VA
- Field work in Northern Maine studying 450myo massive sulfide deposits containing gold, silver, copper, zinc, and other valuable metal ores
- Surveyed areas and created maps, collected and analyzed rock and water samples, wrote up initial and summary findings
Student Researcher and STEM Tutor
1993-1996
The University of Texas at Austin
Austin, TX
- Produced technical illustrations, geologic maps, cross-sections, phase diagrams, and other charts for educational multimedia CD-ROMs
- Prepared fossil specimens at Vertebrate Paleontology Laboratory
- Analyzed paleomagnetism and geochemistry of rocks from Shackleton Range, Antarctica
- Microscopic identification and collection of human artifacts for Texas Archeological Research Laboratory
- Tutored student athletes in math and science courses for UT Athletics
